Privacy Policy

Welcome to the Privacy Policy page of Uorva. We are committed to safeguarding your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, and protect the data you provide while using our website and services. Please take a moment to read through this policy to understand how your information is handled.

Information We Collect:

  1. Personal Information: When you create an account or place an order, we may collect your name, email address, shipping address, billing information, and contact details.
  2. Transaction Data: We collect information related to your transactions on our website, including the products you purchase, payment details, and order history.
  3. Communication: We may record your interactions with our customer support team for quality assurance and training purposes.
  4. Usage Data: We gather data about how you navigate and interact with our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website’s functionality and user experience.

How We Use Your Information:

  1. Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping, invoicing, and customer support.
  2. Communication: We may use your contact details to send order updates, promotional offers, newsletters, and important notices. You can opt out of marketing communications at any time.
  3. Website Improvement: Usage data helps us analyze and improve our website’s performance, features, and content to enhance your experience.
  4. Customer Support: Your communication with our customer support team helps us address your inquiries, provide assistance, and enhance our services.
  5. Legal Obligations: We may use and disclose your information when required by law, legal processes, or regulatory authorities.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure encryption technology to safeguard your sensitive data during transmission.

Sharing Your Information:

We may share your information with third-party service providers to facilitate order processing, shipping, payment processing, and marketing activities. These providers are contractually obligated to protect your data and use it solely for the intended purpose.

Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather usage data. You can manage your cookie preferences through your browser settings.

Your Privacy Choices:

  1. Account Management: You can review and update your account information at any time by logging into your Uorva account.
  2. Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting our customer support team.
  3. Access and Erasure: You have the right to access the personal information we hold about you and request its correction or deletion, subject to legal obligations.

Children’s Privacy:

Our website is not intended for individuals under the age of 16. We do not knowingly collect or store personal information from minors.

Changes to this Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with an updated effective date.

Thank you for trusting Uorva with your personal information. If you have any questions or concerns about our Privacy Policy, please contact our customer support team for assistance.